All Operations Management staff members, as well as our in-house Quality Control staff, are charged with the responsibility of ensuring quality service and are required to make detailed Quality Control Inspections on a regular basis.
In addition to our on-site team doing their Quality Inspections, Red Coats utilizes Vektr. Vektr is a computerized Quality Control System that allows us to proactively manage your facility.
Vektr is the leading-edge Quality Assurance Accountability System available today and is used to collect and track information on quality audits. This system includes a powerful Work Order Module, Periodic Task Scheduling and complete Reporting capabilities.
Vektr has proven to be an effective tool to manage the services that we provide our customers. At Red Coats, Inc., Vektr is used in most of our accounts, and we have dozens and dozens of managers working with the system daily to monitor Quality Audits and Work Orders.